Touchnote
Touchnote is a postcard and gifting scale up that allows you to send personalised postcards and greeting cards from your phone. Founded in London, with over 10 million cards sent worldwide.
Highlights
- Growth
- Product Development
- AI
- 10m
- Cards sent
- £10m
- Revenue
- 10%
- AI powered product recommendations
Projects
AI Recommendations
Touchnote has a large creative community that licenses designs as well as a creative customer base who love to personalise their postcards and greetings but customers need help to find something appealing.
- AI Model utilising signals from previous design choices
- AI supported image manipulation of uploaded images
- Utilising Analytics to identify gaps in design needs to create from creative community
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Gifting & Flowers
Touchnote wanted to expand into the gifting market and later flowers but the project was running late and wastage in lost stock sat at logistics partners.
- Expedite implementation of gifting offering
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Architecture Review
Touchnote's platform had been built up over time but wasn’t fully utilising cloud services and modern security standards so C3 performed a review.
- Review existing infrastructure to identify efficiency improvements and security risks
- Identify partner implementation partner to support infrastructure upgrade without impacting product roadmap
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"Your mark on Touchnote is real and appreciated"
Technology stack included:
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