Our Process

How we work with you to get the best results for your business.

C1

Collaborate

We begin by immersing ourselves in your business to understand your goals, challenges, and user needs. This phase involves thorough research, stakeholder interviews, and market analysis to ensure we have a comprehensive understanding of your business and the impact of the project. This stage typically also involves a comprehensive review of existing technologies and systems. The insights gathered and relationships built lay the foundation for a successful project.

  • Stakeholder Interviews
  • Market Analysis
  • User Research
  • Technology Review
C2

Commit

In this phase, we clearly define the project requirements and success criteria. We collaborate with you to establish key performance indicators (KPIs) to measure success throughout the project lifecycle, and also factor these in OKRs. We use Objectives & Key Results (OKRs) as a tool to push for stretch results and to illustrate what success looks like, and also what isn't important in this projects delivery. Typically we also create detailed user stories and acceptance criteria, ensuring everyone is aligned on the project goals. This stage culminates in a well-defined project plan that outlines the scope, timeline, and resources required for successful delivery.

  • User Stories
  • Acceptance Criteria
  • Project Goals
  • OKRs
C3

Complete

The final phase delivers the completed project. We believe clear and transparent working is essential for success, as a result we deliver projects iteratively using modern DevOps practices (utilising DORA metrics) and keep you fully in the loop to ensure no surprises arise. We care about your success and the sustainability of the solutions we implement so we conduct thorough testing and quality assurance to ensure everything meets our high standards before launch. We can work independently or augment your teams to upskill as projects are delivered. We can also provide comprehensive documentation and training (as needed) to empower your team to manage and maintain the new systems effectively. Post-launch, we offer ongoing support and maintenance to ensure the solution continues to deliver value and adapts to evolving business needs.

  • Iterative Delivery
  • Independent or Augmented Delivery
  • Testing
  • Quality Assurance
  • Launch
  • Support

Get in touch.

Let's discuss your project and find out how we can help you.

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